What does the customer journey look like?
We keep it simple when you partner with us. Here's an overview of our customer journey:
About Us
Derbyshire & Pointon offers a variety of consultancy services across multiple sectors, including:
- Logistics & Transport
- Supply Chain & Procurement
- Importing & Exporting
- Customer Service
- Website Design & Optimization including SEO
- Complaint Management
- Server Management Solutions
With years of experience, we offer tailored solutions to meet your needs. Our approach prioritizes honesty and integrity, ensuring we provide only beneficial guidance.
We work closely with clients, understanding their requirements to offer customized solutions. We avoid a 'one size fits all' approach, ensuring services are appropriate to your needs.
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01 Let us know you are looking for assistance
Contact us to advise us that you need assistance in one of our areas. We'll be in touch shortly to start the process.
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02 We will contact you to understand your requirements
We'll reach out to understand your business and what you aim to achieve by partnering with us. We'll offer potential solutions and refine the plan based on your feedback.
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03 Receive your plan and sign up
We'll provide you with our plan of action. You can sign up, suggest adjustments, or opt out. We'll collaborate to ensure your satisfaction.
Areas of Expertise
Explore our areas of expertise below:
Logistics & Transport
Supply Chain & Procurement
Importing & Exporting
Customer Service
Website Design & Optimization
Complaint Management
Server Management
Services
Discover our services below. Let us help you achieve your goals!
Customer Service Consultancy
We offer comprehensive consultancy services in customer service, from process flows to complaint resolutions.
Logistics & Transport Consultancy
We provide full consultancy services in Logistics & Transport, including supply chain management and import/export guidance.
Website Design & SEO
We specialize in designing visually appealing websites and managing SEO for great rankings.
Server Management
We offer full server management solutions for both Linux & Windows, with expertise in cPanel hosting panel.
Get in touch!
Contact us today to learn more about how we can assist you in reaching your goals.
Team
Meet our team below.
Luke Derbyshire
DirectorLuke brings extensive experience in the logistics sector, offering valuable insights to assist you. He has also handled major server management projects and migrations for renowned businesses.
Louisa Pointon
DirectorLouisa boasts extensive experience in customer service, understanding the significance of customer satisfaction. She excels in building visually appealing websites to enhance your business's online presence.
Contact
Fill out the form below to get in touch with us. We'll respond within 24 hours!
Location:
128 City Road, London, EC1V 2NX
Email:
sales@derbyshirepointon.co.uk